Gmail Help Center number (800) 674-2913 Gmail customer service USA

You can choose whether replies to emails are grouped in conversations, or if each email shows up in your inbox separately.  COMPUTER   Choose your conversation settings When people reply to an email, Gmail groups responses together in conversations with the newest email on the bottom. A conversation breaks off into a new conversation if the subject line changes or the conversation gets to more than 100 emails. Open  Gmail . In the top right, click Settings. Click  Settings . Scroll down to the "Conversation View" section. Select Conversation view on (messages will be grouped) or Conversation view off (messages won't be grouped). At the bottom of the page, click  Save Changes .

When you choose the "priority inbox" setting, your emails are automatically split into three sections: important and unread, starred, and everything else.   COMPUTER   Turn on priority inbox Open  Gmail . To configure your inbox, go to the top right, then click Settings  >   Settings . Click the  Inbox  tab. In the "Inbox type" section, select  Priority Inbox . Choose other inbox settings, like which sections you want, and if you want to see importance markers or not. At the bottom of the page, click  Save Changes . Learn how emails get marked as important Learn about  importance markers in Gmail , including how importance markers get automatically added.

You can organize your emails by setting up labels. Labels work like folders, but you can add more than one label to a message. COMPUTER   Add a label to a message Add a label to a message you received On your computer, open  Gmail . Open a message. At the top, click Label  Click the box next to each label you want to add, or type a new label. Tip:  To add a label to multiple messages, select those messages in your inbox, then click Label . Add a label to a message you're writing On your computer, open  Gmail . Click  Compose . In the bottom right corner, click More options. Click  Label . Choose a label to add. Move a message to another label On your computer, open  Gmail . Open the email you want to move, or select it in your inbox.  Click Move to. Choose the label you want to move the email to.  Create, edit & delete labels Note:  Only you can see the labels that are added to your messages. Create a label O

You can mark or unmark emails as spam. Gmail also automatically identifies spam and other suspicious emails and sends them to Spam. COMPUTER   Mark or unmark emails as spam Mark emails as spam The more you report spam, the better Gmail gets at automatically marking similar messages as spam. Make sure you've  downloaded the Gmail app . On your iPhone or iPad, open the Gmail app . Tap the sender's profile image next to the message you want to mark as spam. In the top right, tap More    Report spam . Delete the emails in Spam Make sure you've  downloaded the Gmail app . On your iPhone or iPad, open the Gmail app . In the top left, tap Menu   >  Spam . Tap  Empty spam now . Unmark an email as spam If an email was incorrectly marked as spam, follow the steps below to remove it from Spam. Make sure you've  downloaded the Gmail app . On your iPhone or iPad, open the Gmail app . In the top left, tap Menu   >  Spam .

If you want to clean up your inbox without deleting your emails, you can archive or mute them. Your emails are moved to a label called "All Mail." When you archive a message : The message will come back to your inbox when someone replies to it. When you mute a message : Any replies stay out of your inbox. You can search for the conversation if you want to find it again. COMPUTER   Archive an email On your computer, open  Gmail . Open the message or check the box to the left of it. To archive multiple emails, check the box next to all emails you want to archive. Near the top of the page, click Archive . Tip:  If  keyboard shortcuts  are turned on, you can also press  e  to archive an email you're looking at. Find or move messages you archived Messages you archived aren't deleted, and you can still find them any time. Search for archived messages When you search in Gmail, your results will include any messages that have been archived. L

When you star emails in Gmail, you mark them as important. This helps you remember to look at them later.  COMPUTER   Star an email On your computer, open  Gmail . From your inbox, go to the left of the message, then click Star . If the message is open, click  More  >  Add Star . If you have multiple stars, keep clicking the star icon until you see the one you want to use. Search for your starred emails On your computer, open  Gmail . On the left side of the page, click  Starred . You may need to click  More  first. You can also use shortcuts to find starred messages by searching  is:starred  or  has:  with the star's name, like  has:yellow-star . Add more star options You can add stars of different colors, or other icons. On your computer, open  Gmail . In the top right, click Settings . Click  Settings . Scroll down to the "Stars" section. Drag stars between "Not in use" and "In use." At the bottom of the page,

If you want to remember to read a message later, you can mark it as unread. You can also mark messages as read without opening them. COMPUTER   Mark as unread On your computer, open  Gmail . Open the message. (If you want to stay in your inbox, check the box next to the message). At the top, click  More    Mark as unread . Mark as read On your computer, open  Gmail . Check the boxes next to the messages you want to mark. At the top, click  More    Mark as read . Mark all messages as read On your computer, open  Gmail . In the top left, click the Down arrow    All . At the top, click  More    Mark as read .

When you get an email with attachments, you can download a copy of the attachment to your device. COMPUTER   Downloading options Download an attachment to your computer Open  Gmail . Open an email message. Hover your mouse over the thumbnail, then click Download . Your browser saves attachments you've downloaded in a download folder. Check your browser’s settings to see where to find your downloads. If you use Google Chrome, learn about  downloading a file on Chrome . Download to Google Drive Note:  Some attachments can be seen or shared, but not saved to Google Drive. Open  Gmail . Open an email message. Hover your mouse over the thumbnail, then click Save to Drive. You can see any files you've downloaded in  Google Drive . Download a photo inside an email Some photos are sent inside an email message, and not as attachments. Here are a few ways to save photos from inside emails: Download:  Right-click the photo and choose the

When you delete a message, it stays in your Trash for 30 days. After that time, it will be permanently deleted from your account and can't be recovered. COMPUTER   Delete messages When you delete a message, it stays in your Trash for 30 days. After that time, it will be permanently deleted. If you want to remove a message from your inbox but you don't want to delete it, you can  archive the message . Delete a single message On your computer, open  Gmail . Open the message. (If you want to stay in your inbox, check the box next to the message). Click Delete. To delete a single message from an email thread: Open the message. Next to Reply , click the Down arrow . Click  Delete this message . Delete multiple messages Delete multiple messages On your computer, open  Gmail . Check the boxes to the left of the messages you want to delete. Click Delete . Delete all messages in a category On your computer, open  Gmail . In the top left, cl